Terms & Conditions
By booking with Funjet Vacations, a brand of ALG Vacations Corp., you agree to the general/cancellation terms and conditions contained herein. Any payment constitutes acceptance of these terms. All policies, procedures and terms contained herein are subject to change at any time without notice at Funjet Vacations’ sole discretion. Contracted group vacations have special terms and conditions - please refer to your group contract. In the event your hotel is supplied by Travelscape LLC, the terms and conditions at http://developer.ean.com/terms/en/ apply. If you booked through a travel advisor, all communications prior to departure, including questions about changes, cancellation, payments and refunds, must be via your travel advisor. Some travel advisors may charge service fees and/or additional cancellation fees.
Standard policies, payments and penalties outlined below may be more restrictive during holidays and special events. No refunds will be made for special events, shows, or attraction passes.
1. Bookings, Deposits & Payments
Transportation Security Administration (TSA) regulations require you to provide your full name as it appears on your travel documents, date of birth, and gender at the time of booking for the purpose of watch-list screening. For details, visit tsa.gov. All prices and fees stated herein as well as on our website and in our promotional materials are in U.S. dollars unless otherwise stated. To reserve your vacation, provide the required booking information and pay the applicable deposit per person/payment, including full payment of the Travel Protection Plus premium (if selected). We reserve the right to treat the booking as canceled by you if the balance is not paid when due. If you decline Travel Protection Plus and cancel your booking, any amount due for air-inclusive vacations (after applicable penalties) will be in the form of a future travel credit as detailed below.
A $49 per person fee will be assessed for deposit-only consumer-direct bookings made 46 days or more from departure. Full payment of your entire vacation is due 45 days prior to departure. If payment is not applied on time, a $25 fee per reservation will be assessed, and we reserve the right to cancel the reservation at any time.
Funjet Vacations accepts payment by a variety of credit and debit cards, as well as the Flex Pay monthly payment plan. A $40 processing fee will be assessed to refund a previously applied credit card payment, and recharge the payment to a different credit card. When booking with an airline-sponsored credit card, benefits such as free baggage fees which may apply when booking with the airline directly WILL NOT apply to your Funjet Vacation.
View deposit/payment requirements here.
2. Travel Protection Plus
We strongly recommend that you purchase Travel Protection Plus to cover your cancellation and change fees. Travel Protection Plus includes a Pre-Departure Penalty Waiver (Part A), and Post-Departure Travel Insurance (Part B). Travel Protection Plus is not offered on air-only vacations utilizing scheduled air. Travel Protection Plus may only be added within 7 days of your initial deposit, provided you have not yet made your final payment (except for group passengers who are subject to the terms under their group contract). Nonrefundable hotels are not covered by the Pre-Departure Penalty Waiver. Travel Protection Plus payments are nonrefundable and nontransferable. See your travel advisor for more information.
3. Changes & Cancellations
You must immediately notify your travel advisor to cancel or make changes to your vacation package.
If your plans change, your right to a refund is limited and subject to the penalties and fees shown in the table below. Passengers who do not travel are subject to 100% cancellation penalties. All changes and cancellations are subject to availability, limitations, restrictions, and fees imposed by Funjet Vacations (“brand fees”) and its third-party suppliers (“supplier penalties’’ assessed directly by the airline, hotel, and/or feature providers, such as excursion operators). Certain excursion operators only allow a refund if canceled upon notice to them. Contact the excursion company for the applicable notice provision and to arrange a refund.
If you cancel your vacation or change your travel dates, flight, duration, class of service, name, departure city, or destination, the charges shown below become payable by you. Significant additional penalties (i.e. nonrefundable airline tickets and fees, nonrefundable or nontransferable hotel promotions) may apply. If the number of individuals occupying a room changes, the remaining traveler(s) will be responsible for any additional costs incurred as a result of a change in the per-person occupancy rate. If all travelers change, it is considered a new booking and cancellation fees may apply. Nonrefundable hotels incur penalties upon deposit. Once travel has begun, there will be no refunds for any unused or partially used travel component for any reason. Contracted group bookings follow alternative change and cancellation policies according to the group’s contract. Many airfares and hotel reservations are nonrefundable and nontransferable, and you may be charged 100% cancellation/change penalties. Changes to, or cancellation of, a Basic Economy flight will result in forfeiture of tickets.
If you cancel your reservation and rebook within 7 days, Funjet Vacations brand penalties are waived. Applicable supplier penalties may apply. Additionally, Travel Protection Plus (TPP), if selected, is considered unused if there are no supplier penalties, and can be moved to the new reservation without a reactivation fee. When rebooking 8 days or more after initial cancellation, normal fees apply and TPP is considered used.
Exclusive Nonstop Vacation Flights (ENVF) - Cancellation Fees | |
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45+ days from departure | $50 per person + applicable hotel/feature penalties |
44-31 days from departure | $125 per person + applicable hotel/feature penalties |
30-0 days from departure | 100% nonrefundable* |
Scheduled Air Packages - Cancellation Fees | |
4+ days from departure | $100 per person + applicable air/hotel/feature penalties |
3-0 days from departure | 100% nonrefundable |
Land-only - Cancellation Fees | |
All travel dates: | Applicable hotel/feature penalties only |
Exclusive Nonstop Vacation Flights (ENVF) - Change Fees for new date or destination | |
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45+ days from departure | Applicable hotel/feature penalties |
44-31 days from departure | $125 per person + applicable hotel/feature penalties |
30-0 days from departure | 100% nonrefundable* |
Complete Name Change (ENVF only)** | $25 per person + applicable hotel/feature penalties |
Other changes (applies to change in airfare type/flight times, duration, class of service, departure city, or change to lower-priced hotel) | $50 per booking + applicable air/hotel/feature penalties |
*Nonrefundable - funds cannot be used towards a new reservation if changing dates or destination. ** Spirit Airlines does not allow complete name changes 7 days or less from departure. |
|
Scheduled Air Packages - Change Fees* | |
All departures | Applicable air/hotel/feature penalties |
Land-only - Change Fees* | |
All travel dates: | Applicable hotel/feature penalties only |
*Change fees apply to new travel date, destination, flight/airfare type/flight times, duration, class of service, departure city, change to lower-price hotel and complete name change when allowed by hotel/airline. |
Funjet Vacations’ brand change fees do not apply for hotel-only or scheduled air packages. Change fees apply for Exclusive Nonstop Vacation Flights (ENVF) and ENVF packages, and supplier penalties may apply. For changes to bookings with Travel Protection Plus (TPP) where no penalties were assessed, TPP is considered unused in the first instance and can be moved to a revised reservation without a reactivation fee. For changes to bookings with Travel Protection Plus (TPP) where penalties were assessed, the penalties are covered but the TPP reactivation fee applies if you wish to have this coverage on the revised booking.
4. Cancellation Reimbursement via Travel Credit and Cash Refunds
Cancellations WITH Travel Protection Plus (TPP): If you cancel your vacation, fees will be waived, and the amount due (less the cost of the TPP premium) will be in the form of travel credit if you selected the full travel credit option, or original form of payment if you selected the cash refund option.
Cancellations WITHOUT Travel Protection Plus (TPP): If you cancel your vacation, any amount due on air-inclusive vacations will be in the form of travel credit; any refund due for land-only bookings and contracted group bookings (after applicable penalties) will be in original form of payment. All applicable cancellation penalties are deducted from travel credit.
Refund allocations in original form of payment: Refund in original form of payment is posted to the original credit card charged. If multiple cards were charged, refunds are posted in proportionate amounts to the original charges. Refunds in original form of payment are generally processed within approximately 30 days of cancellation.
Reimbursement allocations in the form of travel credit: Travel credits are allocated equally among all adult (18+) passengers on the original reservation. If there were children under 18 years of age on the original reservation, their travel credit(s) are allocated equally among the adult (18+) passengers. Travel credits are generally processed one-two business days after cancellation.
5. Travel Credits
6. Credit Card Transactions & Chargebacks
7. Travel Documents
8. Required Entry/Re-Entry Documentation
Proper documentation is YOUR responsibility. The following information is based on current requirements for U.S. citizens at time of publication. This information may change- see your travel advisor or contact your destination consulate for the most current requirements on your travel date.
Passengers returning to the U.S. by air from any international destination must have a valid passport, and may be denied boarding by the airline if the passport is damaged, mutilated, or has excessive wear. A “Passport Card” is not acceptable. If your name on your passport (or for non-U.S. citizens, “valid travel documents”) does not match your name on your travel documentation, you will not be allowed to travel. A passport valid for up to 6 months past the date of completed travel is required when traveling internationally. Married or divorced women traveling under names other than what is printed on their travel documents must supply a marriage license and/or divorce decree. For details on how to obtain a passport, contact your local courthouse or post office. If you are not a U.S. citizen, contact your destination’s consulate or embassy to determine required entry documents.
Passports are NOT required for travel within the continental U.S., Hawaii, Puerto Rico, and the U.S. Virgin Islands. However, travel to these U.S. destinations/ U.S. territories requires a valid state/government-issued picture I.D. or valid state-issued driver’s license. Beginning May 7, 2025, your valid state/government-issued picture I.D. or valid state-issued driver’s license must be compliant with the Real ID ACT in order to board domestic flights and access certain federal facilities. Visit dhs.gov/real-id for more information. If it is not compliant, visit tsa.gov/travel/security-screening/identification for alternate forms of acceptable ID.
Any passenger who is denied boarding due to lack of proper documentation will have their vacation canceled. Failure to comply with the above requirements will result in you not being allowed to travel and no refund will be given.
9. Traveling Minors
10. Denial of Entry
11. Flights & Airport Check-In
If you do not check in at the airport or gate at the required time, or do not possess proper documentation, you will be denied boarding and will not be eligible for a refund. Additionally, if you fail to check in for your flight without prior cancellation, you are considered a no-show and will not be eligible for a refund. Travel Protection Plus does not cover the instances noted above. Funjet Vacations assumes no responsibility for any passengers making independent connections to flights booked through Funjet Vacations. Some airlines do not charge for infants under two years of age, but the infant must sit on an adult’s lap. Other airlines do charge for infants or infant air-related taxes. Please check with your air carrier. If an infant reaches the age of two at any time during the vacation, federal law requires the purchase of a separate seat for any remaining portions of the flight. Some countries charge infant departure taxes.
12. Package Pricing - Exclusions
13. Airline, Hotel, & Feature Taxes
14. Special Requests
15. Handicapped Services & Facilities
16. Funjet Vacations & Other Service Provider Responsibility
Funjet Vacations’ Responsibility: Funjet Vacations makes arrangements with third-party suppliers as independent contractors for the various components that comprise your vacation package. We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, Funjet Vacations is not an agent of these independent travel providers and we expressly disclaim any liability for their actions or omissions. Service providers reserve the right to refuse service to travelers at their sole discretion. Funjet Vacations assumes no liability for the acts of the service provider in refusing service. Funjet Vacations is not responsible for schedule changes issued by the airline and does not offer compensation for those changes. Funjet Vacations will not pay an increase in fare for an alternative airline. Funjet Vacations is not responsible under any circumstances for any injury or damages you may suffer, in connection with air or ground transportation, hotel accommodations, or other travel or excursion services arranged by Funjet Vacations. Furthermore, Funjet Vacations and its third-party suppliers do not control and cannot be responsible for bodily injury, property damage or other loss or damage caused by factors beyond their control, including but not limited to: air turbulence, flight delays, extreme weather, government restrictions or regulations, strikes, war, acts of terrorism, mechanical breakdown, sickness or disease, epidemics or pandemics, quarantine, your physical, medical or mental disabilities, your failure to obtain valid travel documents or to follow travel instructions resulting in denied entry at destination or re-entry into U.S., and failure related to the public internet, telephone or other communication lines. By booking with Funjet Vacations and/or using the Funjet Vacations online booking site, you waive any claim against Funjet Vacations, its affiliated and subsidiary companies, and their respective officers, directors, employees, contractors, and agents, for any loss of or damage to property or injury to any person caused by reason of (i) any defect, negligence, or other wrongful act or omission or any failure of performance of any kind by any airline, hotel, ground transportation, or other travel provider, (ii) any claim for inconvenience, loss of enjoyment, mental distress or other similar claim, (iii) any delayed departure, missed connection, substitute accommodation, termination of service or change in fares or rates, and (iv) overbooking, flight cancellation, lost or misconnected baggage, or any claim arising of the air transportation portion of any vacation package. Under no circumstances will Funjet Vacations be liable for any special, incidental or consequential damages arising from the provision of our travel services or vacation packages. Some hotel room images on our promotional materials and our website do not depict the standard room category. Maps not to scale. Our hotel rating system is provided for your reference and may differ from other rating systems. We do not guarantee the accuracy of these ratings or that they are equal to other rating systems that you may be familiar with. We reserve the right to change a rating at any time with or without notice. Funjet Vacations is not responsible for omissions or errors.
Your Responsibility: By booking with Funjet Vacations, you agree to defend and indemnify us and all respective suppliers and any officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal fees, brought by third parties as a result of: a) your breach of these Terms and Conditions or the documents referenced herein; b.) your violation of any law or rights of a third-party; or c.) your use of the Funjet Vacations website and/or any travel documents.
Important Notice: Funjet Vacations enters into contracts with hotels and air, land, or water transportation companies, but all such entities are owned and operated by independent contractors. Funjet Vacations is not responsible for any negligent or willful act, omission or failure to act on the part of any such entity or its employees, or of any other third-party beyond its direct control. The Funjet Vacations name and logo may appear on posted or hand-held signs at the airport of your departure or destination, in vans, buses, coaches, hotels or elsewhere during your vacation. This use of the Funjet Vacations name and logo is solely intended to help you identify persons or entities who might provide services to you during your trip, but does not indicate, and should not be understood by you to indicate that Funjet Vacations owns, controls or operates any entity displaying such, a sign, or that Funjet Vacations employs or controls any person holding or displaying such a sign. Funjet Vacations sells leisure vacations. If this vacation is used for any reason other than leisure travel, the hotel may directly assess an additional surcharge or refuse service during holiday, convention, or special event time periods. If you have a claim or dispute with any of the travel or excursion providers, we will provide you with as much assistance as reasonably possible. Certain exclusions may not apply in some jurisdictions.
17. Luggage & Personal Property
Many airlines charge fees for checked and/or carry-on bags. Fees vary and are set by each air carrier. Information on carrier baggage policy and fees, liability for lost, misconnected and damaged baggage or other personal property can be obtained through your travel advisor, by contacting the air carrier directly, by requesting them at the airport, or by clicking here. Carry-on luggage is limited to one bag per person and must be small enough to fit beneath the seat in front of you. Excess/oversized baggage may be denied at check-in or subject to additional charges. Funjet Vacations accepts no liability for loss or damage to luggage and recommends a TSA-approved lock. All lost or damaged luggage must be reported to an airline representative at the destination airport by the passenger before you leave the airport. Some airlines do not cover damage to soft-sided luggage. For the most up-to-date information on prohibited and permitted items, please visit the Transportation Security Administration website.
Additionally, some foreign governments enforce strict limitations and restrictions on what can be brought in including electronics limitations when entering Mexico. Ask your travel advisor or refer to the applicable embassy’s website.
18. Advice to International Passengers on Limitation of Liability
19. Air Carriers
20. Hazardous Materials Restrictions & Inspections Notice
21. Governing Law & Dispute Resolution
This Contract shall be governed by the laws of Wisconsin. Should a dispute or controversy arise concerning the terms and conditions of this Contract any legal action against Funjet Vacations shall be brought exclusively in the United States District Court for the Eastern District of Wisconsin or, if there is no federal jurisdiction over the action, in the courts of Milwaukee County, Wisconsin. Notwithstanding the above, any action at law or in equity involving a claim for loss, injury, or other damage which may arise out of or relate to your trip will be governed by and constructed in accordance with the laws of the local jurisdiction in which the actions giving rise to the claim for loss, injury, or other damage occurred. As a result, any incident, complaint, demand, or claim relating to your trip shall be submitted to the local jurisdiction in which the loss occurred, and you expressly waive any right to challenge jurisdiction or venue in such courts due to your current or future place of residence or nationality. If any term or provision of this Contract is determined by a court of competent jurisdiction to be invalid or otherwise unenforceable, such holding will not affect the validity or enforceability of the remaining terms and provisions. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.
22. Health & Safety Tips for Travelers
Before booking travel and before your travel dates, we strongly recommend that you visit the U.S. Department of State website, www.travel.state.gov, as well as the Centers for Disease Control and Prevention website, cdc.gov, which include important information on foreign travel such as travel advisories, warnings and restrictions issued by the U.S. government. You are responsible for complying with the health requirements of the countries you intend to visit. If you make a booking, you are confirming that you have followed our recommendations above and forever waive any argument that we should have done anything further with respect to warnings or alerts. Check with your physician regarding any immunizations that may be recommended or required. Use common sense while vacationing abroad. For example, if you choose to drink alcohol, do so in moderation. In addition, be cognizant of the effects of mixing alcohol and certain medications. Should someone in your party become ill, alert the resort front desk for immediate medical attention or call the emergency number provided by the resort. Also advise your Resort Representative as soon as possible, who may be able to provide assistance. If you have medical issues or concerns about medical services, we urge you to contact your resort with specific questions. Please be aware that medical standards and training of emergency responders and resort medical facilities vary greatly, and health care abroad may not be the same as you might expect at home. It may be standard policy for hospitals and medical providers abroad to require cash payment upfront for services. Check with your insurance provider regarding claims for reimbursement. Sports and aquatic equipment, especially scuba gear, may not meet U.S. safety standards and many resort pools and beaches may lack lifeguards. Balcony railing heights in Mexico are lower than the mandated heights in the United States, and also may be lower in other countries. Low balcony railings create a risk of falls, which may result in serious injury or death. Bottled drinking water is recommended. BY OFFERING TRAVEL PRODUCTS IN PARTICULAR DESTINATIONS AND INTERNATIONAL DESTINATIONS, WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND ARE NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. No destination is 100% safe. By embarking upon your travel, you voluntarily assume all risks involved in such travel, whether expected or unexpected.
23. Post-Vacation Concerns
II. Additional Terms & Conditions Specific to Public Charter Flights
Funjet Vacations is a brand of ALG Vacations Corp. ALG Vacations Corp., as the Charter Operator, is the principal. Public charter flights are operated by ALG Vacations Corp., 3805 West Chester Pike, Ste. 240, Newtown Square, PA., 19073 as principal and tour operator. For the most current listing of our public charter filings, click here. ALG Vacations Corp. reserves the right to substitute alternate air carriers if necessary. All air travel is subject to the terms and conditions of the operating air carrier. ALG Vacations Corp. is not responsible, unless negligent, for the personal injury or property damage caused by any direct air carrier, hotel or other supplier of services in connection with the charter.
Cancellation or Major Change by ALG Vacations Corp.
If ALG Vacations Corp. makes a “major change” or cancels the tour or travel package 10 days or more before the departure date, we will notify you or your travel advisor in writing within 7 days of becoming aware of the change or need to cancel. ALG Vacations Corp. may not cancel a charter less than 10 days before the scheduled departure date, except for circumstances that make it physically impossible to perform the charter trip. Under these circumstances, we will notify you as soon as possible. Our only liability will be to return all monies paid. For International Flights only: Additional restrictions may be imposed on the flights by the foreign governments involved, and if landing rights are denied by a foreign government, the flight will be canceled and you will receive a full refund. In accordance with federal regulations, a “major change” constitutes any of the following: a change in the departure or return date which ALG Vacations Corp. knows of more than 2 days before the scheduled flight date, unless the change results from a flight delay; any charter flight delay of more than 48 hours; a change in the origin or destination city for any flight leg, unless the change only affects the order in which cities in a tour package are visited; a substitution of any hotel; or a price increase occurring 10 or more days prior to departure and resulting in an aggregate price increase of more than 10%.Your Right to Cancel in Case of a Major Change
If ALG Vacations Corp. makes a “major change” before the departure date, you have the option to cancel and receive a full refund by providing written notice of cancellation within 7 days of receiving our notice of the “major change”. If ALG Vacations Corp. makes a “major change” after the departure date, you have the option to reject the substituted hotel, changed date, origin, or destination of a flight leg and receive a refund of that portion of the tour package not provided; in this case you will receive a refund within 14 days of the return date for the tour package.Security
ALG Vacations Corp. maintains a bond in an unlimited amount for which the surety is Liberty Mutual Insurance Company, 401 Plymouth Road, Suite 450, Plymouth Meeting, PA 19462 for payment of any charter air package refunds as provided for therein. Under the bond, unless you file a claim with ALG Vacations Corp. (or with the surety) within 60 days after termination of your vacation, both parties shall be deemed released from all liability to you. Termination means the date of arrival (or in case of a canceled charter, the intended date of arrival) of the return flight.Charter Operator/Participant Contract
In accordance with Department of Transportation (D.O.T.) regulations, this booking form must be signed and sent with payment at time of booking for passengers traveling on charter air. Click here for the Charter Operator/ Participant Contract.If any term or provision of this contract is held invalid or otherwise unenforceable, the enforceability of the remaining terms or provisions will not be impaired thereby. The above information is current as of 10/30/24 and may be different on your booking or travel dates. (103024). CST #2139014-20